Cookie Policy · Missd.AI

This Cookie Policy explains how Valoria Ventures, LLC dba Missd.AI ("Missd.AI," "we," "our," or "us") uses cookies and similar technologies when you visit or interact with our websites, online services, dashboards, applications, communications, advertisements, forms, and other digital properties that link to this Cookie Policy (collectively, the "Services").

This Cookie Policy should be read together with our [Privacy Policy](/privacy) and [Terms of Use](/terms). Capitalized terms not defined in this Cookie Policy have the meanings given to them in our Privacy Policy or Terms of Use.

What we use today

This Cookie Policy describes the categories of cookies Missd.AI may use as the Services develop. As of the Last Updated date above, the Services use strictly necessary cookies only — those required for authentication, session management, and security.

We do not currently use advertising cookies or targeted-advertising cookies, and we do not currently sell or share personal information for cross-context behavioral advertising. If that changes, we will update this Cookie Policy and, where consent is legally required, the consent banner and preference tools described below will be in place before any non-essential cookies are set.

1. Executive Summary

We use cookies and similar technologies to operate and secure the Services, remember your preferences, understand how the Services perform, improve our products, support customer communications, measure marketing activity, and, where enabled and legally permitted, personalize content or advertising.

Some cookies are strictly necessary for the Services to work and cannot be switched off through our cookie tools. Other cookies are optional. Where required by law, we will request your consent before placing non-essential cookies on your device. You can change your choices at any time using any cookie settings or privacy choices tools we make available on the Services, by adjusting your browser settings, or by contacting us at support@missd.ai.

We honor legally required opt-out preference signals, including Global Privacy Control ("GPC"), where applicable. If we use cookies or similar technologies in a way that constitutes a "sale," "sharing," or processing for "targeted advertising" under applicable U.S. state privacy laws, you may opt out as described in this Cookie Policy and our [Privacy Policy](/privacy).

2. What Are Cookies and Similar Technologies?

Cookies are small text files that are stored on your browser or device when you visit a website. Cookies can help a website recognize your device, remember your preferences, maintain secure sessions, understand site usage, and provide a more reliable experience.

This Cookie Policy also applies to technologies that perform similar functions, including:

Pixels, tags, and web beacons, which are small code snippets or images that help us understand whether a page, email, or advertisement was viewed or interacted with.
Local storage and session storage, which allow information to be stored in your browser or device.
Software development kits ("SDKs"), which may be used in mobile or embedded experiences.
Device identifiers and browser identifiers, which may help us recognize a browser, device, session, or user interaction.
Log files and server-side measurement tools, which help us secure, debug, monitor, and improve the Services.
Consent-management technologies, which remember your cookie and privacy choices.

For ease of reading, we refer to these technologies collectively as "cookies" in this Cookie Policy.

This Cookie Policy applies to cookies used on or through the Services. It does not apply to cookies or tracking technologies used by third-party websites, platforms, or services that are not controlled by Missd.AI, even if those third-party services are linked from our Services.

When you interact with a third-party service, that third party may collect information under its own privacy policy and cookie policy. We encourage you to review the privacy and cookie practices of any third-party service you use.

4. Why We Use Cookies

We use cookies for the purposes described below.

4.1 Strictly Necessary Cookies

These cookies are required for the Services to function. They support core features such as page navigation, secure login, account authentication, fraud prevention, load balancing, payment flow integrity, cookie preference storage, and network security.

Because these cookies are necessary to provide the Services you request, they generally cannot be disabled through our cookie preference tools. You may be able to block them through your browser, but parts of the Services may not work properly if you do.

Examples may include cookies used to:

Authenticate users and maintain secure sessions.
Remember cookie consent and privacy choices.
Prevent fraud, abuse, automated attacks, or unauthorized access.
Maintain service availability and traffic routing.
Enable shopping cart, checkout, billing, or subscription functionality.
Preserve security settings and compliance records.

4.2 Functional Cookies

Functional cookies allow the Services to remember choices you make and provide enhanced features. These may include remembering your language, region, display preferences, form inputs, account settings, communication preferences, or other customization choices.

If functional cookies are disabled, certain features may be less convenient or may not operate as intended.

4.3 Analytics and Performance Cookies

Analytics and performance cookies help us understand how visitors use the Services, measure technical performance, diagnose errors, improve navigation, test product changes, and assess whether the Services are operating effectively.

These cookies may collect information such as pages viewed, links clicked, session duration, referring pages, approximate location derived from IP address, browser type, device type, operating system, and error events. We use this information to improve the Services and make business decisions about product quality, performance, and usability.

Where legally required, we will request your consent before using non-essential analytics cookies. We also configure analytics tools, where reasonably available, to reduce identifiability, such as by limiting retention, using aggregated reporting, masking sensitive fields, or enabling IP address anonymization.

4.4 Product Improvement and Diagnostics Cookies

We may use cookies, logs, and similar technologies to understand how users interact with product workflows, including onboarding, account configuration, receptionist settings, support flows, billing pages, and other product surfaces. These technologies help us identify friction, improve reliability, test new features, and ensure that our Services are working as expected.

Where product analytics involve non-essential cookies or similar technologies, we will apply applicable consent, notice, and opt-out requirements.

4.5 Communications and Support Cookies

We may use cookies to support live chat, customer support, help-center experiences, feedback tools, appointment scheduling, form completion, and communication preferences. These cookies may help us remember prior interactions, route support requests, prevent duplicate submissions, and provide a more consistent customer experience.

4.6 Advertising, Marketing, and Measurement Cookies

We may use advertising or marketing cookies to measure the effectiveness of our campaigns, understand how visitors arrive at the Services, avoid showing the same message repeatedly, identify business audiences that may be interested in Missd.AI, or personalize content and advertising where permitted.

These cookies may be set by Missd.AI or by advertising, analytics, social media, or marketing partners. They may be used to build or infer interests based on browsing activity across websites or services. In some jurisdictions, this activity may be considered a "sale," "sharing," or processing for "targeted advertising."

Where required by law, we will obtain your consent before using advertising or marketing cookies. You may opt out of sale, sharing, or targeted advertising as described in Section 10 below.

4.7 Security, Fraud Prevention, and Abuse Detection

We use cookies and similar technologies to protect the Services, our users, and our business. These technologies may help us detect malicious activity, prevent credential abuse, identify bots, enforce rate limits, protect forms, monitor suspicious account activity, investigate incidents, and maintain audit logs.

These cookies are typically strictly necessary or otherwise required to protect the Services and may remain active even if you decline optional cookies.

5. First-Party and Third-Party Cookies

Cookies may be first-party cookies or third-party cookies.

First-party cookies are set by Missd.AI or on our behalf. They are generally used to operate the Services, remember your preferences, understand usage, and improve our products.

Third-party cookies are set by third parties whose tools, content, integrations, or services are included in or connected to the Services. These third parties may include analytics providers, advertising networks, payment processors, cloud infrastructure providers, customer support platforms, security vendors, scheduling tools, social media platforms, video providers, and other service providers.

Third parties may use cookies to collect information about your activity on our Services and across other websites or services. Their use of information is governed by their own policies, unless they process information solely on our behalf under a written agreement.

6. Session Cookies and Persistent Cookies

Session cookies are temporary and typically expire when you close your browser. They help support activities such as navigating pages, maintaining secure sessions, and completing forms.

Persistent cookies remain on your browser or device for a defined period or until you delete them. They may remember preferences, keep you signed in, measure returning visits, or support privacy choices.

The retention period for a cookie depends on its purpose and configuration. We seek to retain cookies only for as long as reasonably necessary for the purpose described in this Cookie Policy, unless a longer period is required or permitted by law.

The categories below describe the cookies we may use. The exact cookies used may change over time as we update the Services, change vendors, improve security, or add features. As noted at the top of this Cookie Policy, only the Strictly Necessary category is in use as of the Last Updated date.

Strictly Necessary. Operate and secure the Services; authenticate users; remember privacy choices; prevent fraud; enable core site and account functionality. Legal basis, where applicable: necessary to provide the Services; legitimate interests in security and service operation; consent not required where legally exempt. Typical retention: session to 24 months, depending on the function. Can you disable them through cookie settings? No, but you may be able to block them in your browser.

Functional. Remember preferences, settings, form entries, language choices, display options, and support features. Legal basis, where applicable: consent where required; legitimate interests where permitted. Typical retention: session to 24 months. Can you disable them through cookie settings? Yes, where required and technically available.

Analytics and Performance. Measure traffic, improve performance, understand usage, diagnose errors, and improve user experience. Legal basis, where applicable: consent where required; legitimate interests where permitted. Typical retention: session to 26 months, depending on provider configuration. Can you disable them through cookie settings? Yes.

Product Improvement and Diagnostics. Understand product workflows, debug issues, improve onboarding, monitor quality, test features, and improve reliability. Legal basis, where applicable: consent where required; legitimate interests where permitted. Typical retention: session to 24 months. Can you disable them through cookie settings? Yes, where required and technically available.

Communications and Support. Enable support chat, help center tools, scheduling flows, feedback forms, and customer service continuity. Legal basis, where applicable: consent where required; legitimate interests or performance of a contract where permitted. Typical retention: session to 24 months. Can you disable them through cookie settings? Yes, where required and technically available.

Advertising, Marketing, and Measurement. Measure campaigns, attribute conversions, personalize content or ads, create or use audiences, and limit repeat messaging. Legal basis, where applicable: consent where required; opt-out rights for sale, sharing, or targeted advertising where applicable. Typical retention: session to 24 months, depending on provider configuration. Can you disable them through cookie settings? Yes.

Security, Fraud Prevention, and Abuse Detection. Detect bots, prevent fraud, protect accounts, rate-limit abusive requests, investigate incidents, and preserve system integrity. Legal basis, where applicable: necessary to provide and secure the Services; legitimate interests in security; legal obligations. Typical retention: session to 24 months, or longer if needed for security investigations or legal compliance. Can you disable them through cookie settings? Usually no.

Missd.AI may maintain a cookie inventory or preference center that identifies specific cookies, providers, purposes, categories, and retention periods. Because cookies can change as the Services evolve, the cookie inventory or preference center, if available, will be the most current source of operational cookie details.

We review our cookie inventory periodically and when we make material changes to the Services, analytics tools, advertising tools, support tools, consent-management tools, or third-party integrations.

Where required by applicable law, we will ask for your consent before placing non-essential cookies on your browser or device. Consent should be freely given, specific, informed, and indicated through a clear affirmative action, such as selecting "Accept," enabling cookie categories, or confirming preferences in a cookie banner or preference center.

Where legally required, we will not treat silence, inactivity, pre-ticked boxes, or continued browsing alone as consent for non-essential cookies.

You may withdraw or change your consent at any time using any cookie settings or privacy choices tools available on the Services, by adjusting your browser settings, or by contacting us at support@missd.ai. Withdrawing consent will not affect the lawfulness of processing that occurred before withdrawal.

If you clear cookies, use a different browser or device, use private browsing mode, or block cookies, your preferences may need to be reset.

Certain U.S. state privacy laws provide residents with rights to opt out of the sale of personal information, sharing of personal information for cross-context behavioral advertising, or processing of personal data for targeted advertising.

Depending on how cookies are configured, some advertising, marketing, analytics, or measurement cookies may involve a "sale," "sharing," or "targeted advertising" under applicable law, even when no money is exchanged.

Where applicable, you may opt out by:

Using any cookie settings or privacy choices tools available on the Services.
Selecting a "Do Not Sell or Share My Personal Information," "Your Privacy Choices," or similar link if one is displayed on the Services.
Enabling a legally recognized browser-based opt-out preference signal, such as Global Privacy Control, where required.
Contacting us at support@missd.ai.

If we receive a legally recognized opt-out preference signal, we will process it as required by applicable law. Because opt-out signals are usually browser- or device-specific, you may need to enable the signal separately on each browser and device you use.

We do not knowingly sell or share personal information of individuals under 16 years of age.

11. Global Privacy Control and Other Opt-Out Preference Signals

Global Privacy Control ("GPC") is a browser-level or device-level signal that can communicate a privacy preference to websites. Where required by applicable law, Missd.AI will treat GPC or other legally recognized universal opt-out mechanisms as a valid request to opt out of sale, sharing, or targeted advertising for the browser or device sending the signal.

If you use GPC and also make choices through our cookie settings, we will apply your choices as required by applicable law. In some cases, a cookie setting may be needed to remember your preferences for future visits, while GPC may need to remain enabled in your browser to continue communicating your preference.

12. Browser and Device Controls

Most browsers allow you to manage cookies through their settings. Depending on your browser, you may be able to:

Delete cookies.
Block all cookies.
Block third-party cookies.
Receive a warning before cookies are stored.
Clear cookies when you close your browser.
Use private or incognito browsing modes.

If you block or delete cookies, some Services may not function properly. For example, you may not be able to log in, keep items in a workflow, remember preferences, submit forms, or use secure account features.

Browser settings vary. Please consult your browser's help materials for instructions.

13. Mobile Device Controls

Mobile operating systems and browsers may provide additional controls for identifiers, tracking, analytics, advertising personalization, and app permissions. These controls may include limiting ad tracking, resetting advertising identifiers, restricting cross-app tracking, disabling location permissions, or managing app-level privacy settings.

If Missd.AI offers mobile or embedded app experiences, those experiences may use SDKs or similar technologies. You can manage certain choices through your device settings, app settings, or any privacy controls provided in the app.

14. Email and Communications Tracking

Our emails may include pixels, tags, or similar technologies that help us understand whether an email was delivered, opened, forwarded, or interacted with. These technologies help us improve communications, measure engagement, prevent abuse, and provide relevant service or account information.

You may opt out of marketing emails by using the unsubscribe link in the email or by contacting us at support@missd.ai. We may still send transactional, administrative, legal, security, billing, or service-related communications where permitted by law.

15. Do Not Track

Some browsers offer a "Do Not Track" ("DNT") setting. There is not yet a uniform industry standard for responding to DNT signals. Unless required by law, we do not currently respond to DNT signals in a uniform manner.

Where legally recognized opt-out preference signals, such as Global Privacy Control, apply, we will process those signals as described in this Cookie Policy.

16. Third-Party Opt-Outs

Some third parties provide their own opt-out tools. These tools may allow you to limit how those third parties use information collected across websites or services for advertising or analytics.

Examples may include:

Analytics provider opt-out tools.
Advertising industry opt-out tools.
Social media platform privacy settings.
Browser or device advertising controls.
Consent-management tools available on the Services.

These tools are provided by third parties, and we do not control whether or how they operate. If you use a third-party opt-out tool, you may need to repeat your choice on each browser or device.

17. Cookies Set by Embedded Content and Integrations

The Services may include embedded content, plugins, APIs, forms, maps, videos, scheduling tools, payment flows, chat tools, social media features, or other integrations. These integrations may set cookies or collect information when you interact with them, and in some cases when they load.

Examples may include:

Payment and billing providers.
Scheduling or calendar tools.
Customer support and chat tools.
Analytics and performance tools.
Video or media players.
Social media plugins.
CRM and marketing automation platforms.
Security, bot detection, and fraud prevention providers.

Your interactions with these tools may be governed by the third party's privacy policy, cookie policy, terms, and settings.

18. Sensitive Information

You should not submit sensitive personal information through website forms, chat tools, or other online features unless we specifically request it and provide an appropriate secure method for collection.

We seek to avoid using cookies to collect sensitive personal information unless necessary for security, compliance, or the Services you request, and only as permitted by applicable law. Where a cookie or similar technology may process sensitive personal information, we will apply any required consent, notice, limitation, and security controls.

19. Retention and Deletion

Cookies expire based on their configured duration. We also may retain related server logs, analytics records, consent records, security records, and other information as described in our [Privacy Policy](/privacy).

We retain cookie-derived information only for as long as reasonably necessary for the purposes described in this Cookie Policy, including to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, maintain security, improve products, and keep records of privacy choices.

You can delete cookies through your browser settings. Deleting cookies may remove stored preferences, including cookie choices, which may cause us to ask you to set your preferences again.

20. International Users

Privacy and cookie laws vary by jurisdiction. If you access the Services from outside the United States, your information may be processed in the United States or other countries where we or our service providers operate.

Where required by applicable law, we will request consent before setting non-essential cookies and will provide tools to manage cookie choices. We will also apply appropriate protections for international transfers of personal data as described in our [Privacy Policy](/privacy).

21. Children

The Services are not intended for children under 13 years of age, and we do not knowingly use cookies to collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us at support@missd.ai.

We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, vendors, legal obligations, or Services. When we make changes, we will update the "Last Updated" date above.

If we make material changes, we may provide additional notice, such as by posting a notice on the Services, updating our cookie banner, sending an email, or requesting renewed consent where required by law.

Your continued use of the Services after an updated Cookie Policy becomes effective means that you acknowledge the updated Cookie Policy, subject to any consent or opt-out rights that apply.

23. Contact Us

If you have questions about this Cookie Policy, our use of cookies, or your privacy choices, please contact us at support@missd.ai.

Valoria Ventures, LLC dba Missd.AI
Townsend, GA, McIntosh County, United States