Industries

Built for the trades that live on the phone

The calls are different in every trade, and so is what a good answer sounds like. Find your business below — each page is written for it, not adapted to it.

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The directory

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Home Services & Trades

The trades that live on the phone: the call comes in while you are under a sink, on a roof, or inside a panel.

Plumbing CompaniesThe 2am burst pipe goes to whoever picks up — and it is rarely the company with the best reviews.ElectriciansYou cannot answer a phone with both hands inside a live panel — and that is when it rings.HVAC ContractorsTwo weeks a year decide the year — and in those two weeks the phone rings faster than anyone can answer it.Roofing CompaniesThe hail stops at four. By Saturday there are out-of-state trucks on the street.General ContractorsHalf your inbound is not a lead. It is a framer asking whether Thursday is still on.Garage Door Repair CompaniesThe door is down, the car is behind it, and they are due at work in forty minutes.LocksmithsThey are standing outside their own front door at midnight. The call lasts ninety seconds and you either got it or you did not.Appliance Repair CompaniesThe model number is on a sticker three feet from the caller. Get it now, or make two trips.Junk Removal CompaniesNobody schedules junk removal for next month. They call at nine and want it gone by four.

Restoration & Structural

Work that starts with damage. The caller is standing in it, and the first company to pick up is usually the company that gets the job.

Water Damage Restoration CompaniesClean water stops being clean water. The clock started when the pipe let go.Mold Remediation CompaniesThey have been googling it for three weeks and they are frightened. Somebody has to answer calmly.Fire Damage Restoration CompaniesThey are standing in the street in whatever they were wearing. Nobody in that family can think straight.Septic Service CompaniesNobody thinks about their septic system until it is coming back up through a shower drain.Drain Cleaning CompaniesA cleared line is a small ticket. What the camera finds afterwards is the real one.Foundation Repair CompaniesA crack does not get worse this week. The homeowner's willingness to call three companies does.

Dental

New-patient calls, insurance questions, and the after-hours ache that decides where someone books tomorrow.

Dental OfficesYour front desk is staffed and still missing calls. It is 10:40 on a Tuesday.OrthodontistsThe parent calls once, during a work break, and books whoever picks up.Oral SurgeonsYour referring dentists are your customers. They ring once, mid-appointment, with a patient in the chair.Pediatric DentistsYour patient is six. Your caller is a parent with a car full of children and eleven minutes.

Legal

Intake is the practice. A caller who reaches voicemail calls the next firm on the list, and rarely calls back.

Law FirmsThe caller who reaches voicemail does not leave one. They call the next firm on the list.Personal Injury Law FirmsYou paid for that click. The caller is on hold for nobody, and the next ad is one tap away.Family Law FirmsYour caller is often ringing from a car, on their lunch break, because it is the only place they can talk.Immigration Law FirmsAn English-only recording ends the call for the people most likely to have needed you.Estate Planning Law FirmsThey have been meaning to call for four years. Today they finally did.Criminal Defense Law FirmsThe call comes at 3am, and it is almost never from the person who needs you.

Not on the list?

Megan is not built around any one trade. She answers the phone in your company's name, asks the questions you tell her to ask, books into your calendar, transfers the calls you want transferred and emails you the details of every one. The pages above exist because the questions differ between a roofer and a dentist — not because the product does.

If your business is not listed yet, it almost certainly still fits. Tell us what your calls look like and we will tell you honestly whether Megan handles them well.

Your phone is ringing in a trade we probably know.

Pay As You Go is $29 a month plus $0.88 for each minute Megan spends on calls, with no included minutes. Professional is $199 a month and includes 500 minutes, then $0.45 a minute. Growth is $499 a month and includes 1,500 minutes, then $0.38 a minute. Enterprise is priced by conversation. Every plan includes the entire product — the plans differ by included minutes only — and calls are billed in real seconds, never rounded up to the next minute.

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